Alan
Ho

Experience
designer

Experience

Autodesk / Principal Experience Designer
Oct 2007 - Present, Singapore

  • Profile
    Consult on architectural design and workflows for personalization. Drive data collection and distillation strategies for recommenders.

  • Identity and Access Management
    Lead the design of the authentication and authorization workflows for Autodesk accounts. Deliver end-to-end user journeys across web and native platforms; adhering to security, legal, accessibility and customer requirements.

  • Forge Developer Platform
    Craft and document stakeholder journeys, and establish the information architecture. Define model for content onboarding and strategies for consistent displays across sites.

  • Data Management Products: Productstream, Vault , PLM360
    Design workflow and craft interface specifications stemming from qualitative user research Analyze and translates the voice of customer into insights and user stories. Drive requirements through release-to-manufacturing (RTM).

Electroglas / R&D Mechanical Engineer
Feb 2006 - Sep 2007, San Jose

  • Wafer Transfer Mechanisms
    Research and innovate transfer mechanisms extending to new wafer type requirements.

  • 4090µ + Wafer Prober Platform
    Develop on the 200mm wafer probing platform. Build variants based on customer requirements.

PerkinElmer / Mechanical Engineer
Aug 2002 - Feb 2006, Singapore

  • Fluid Transmission Components
    Design and develop fluid transmission products for the semiconductors, aerospace and medical industries.

Philips / Associate Engineer
Feb 2001 - Aug 2002, Singapore

  • Haircare Products
    Drive projects from conceptual design phase to production release.

  • Research Initiatives
    Investigate plastics and decoration processing methods. Conduct parametric trials of hot-foil stamping, vacuum metallization and In-Mold decoration techniques.

Education

Nanyang Technological University
Master of Science
Human Factors Engineering
2008 - 2010, Singapore

University of Newcastle
Bachelor of Engineering
Mechanical Engineering
2002 - 2004, Australia

Singapore Polytechnic
Advanced Diploma
Business Information Systems
2008 - 2010, Singapore

Singapore Polytechnic
Diploma
Manufacturing Engineering
1995 - 1998, Singapore

Skills

Empathize

  • Personas & scenarios
  • Contextual inquiries
  • Task analysis
  • Mental models
  • Cognitive walkthrough
  • Competitive & comparative research

Define

  • Strategy & vision roadmaps
  • Stakeholder mapping
  • Journey maps

Ideate

  • Hi / lo fi conceptual sketches
  • Wireframes
  • Storyboards
  • Creative matrices

Prototype

  • Dynamic web / native prototypes
  • Data models
  • Clickthrough screen flows
  • Interactive Axure RP prototypes
  • Sketch, Figma, Photoshop &/ Illustrator visual assets
  • HTML / CSS / JavaScript
  • React apps

Test

  • Quantitative & qualitative research
  • Behavioral heatmaps
  • Clickstream analytics
  • Python data mining
  • R data analysis
  • A/B & multi-variate tests